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PARADAIS

Review- PARADAIS

pulsar 15-Aug-2011 15:19 Report this Review!
Review:  website Click to visit PARADAIS »
Period of Use: 06-07/2011
Flying Experience: 0,5 years
Products or Services Used: Variometer and helmet
Customer Support:

Quick response by email. Order status updates when asked.

Review:

Easy to use site, straightforward ordering process and good prices. Product was delivered in the end and was as described on the site.

However, the store had serious problems in delivering. First, delivery time was reported to be 2 weeks, then 1 week more, and after a long silence they reported (only when asked) that the helmet cannot be delivered at all. Then, I still had to wait almost 2 weeks more for the instrument, even though they first reported 3 weeks before that they already have it.

In the end, I had to wait about 6 weeks for the instrument and actually lost money because Paypal charged for the return (from the helmet) and it was not taken into account in the returned sum. Packaging was very bad, the 500 EUR instrument had almost fallen out from the package when I got it.

Rating: (out of 5) Rating of 2Rating of 2
Conclusion:

The shop is fairly ok if you are not in a hurry and don't mind delays . Always ask for delivery schedule beforehand. 

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